Key West Transit Development Plan FY2025-2034

Appendix D: Public Involvement Activities

City of Key West 10-Year Transit Development Plan - Phase II Survey

Phase II | Data

Q2 Please provide any additional comments about improvements you would like to see for Key West Transit:

Answered: 89 Skipped: 143

#

RESPONSES

DATE

1

Have direct routes don’t pick me up on opposite side of Roosevelt and drive me thru New Town when I’m trying to get Downtown. Wastes my time. I got off the bus and took a taxi.

6/5/2024 8:43 PM

6/5/2024 7:57 PM

2

Let folks know what’s available! Loved here 6 months before I discovered lows keys shuttle

3

Hours of operation posted on social media

6/4/2024 9:18 AM

4

Branding on the Duval loop. Actual availability with key west rides Better bus stops with informational signage for folks without ability to use cell phones (like my 83 yo dad) Less wait times for Key West Rides and more efficient route planning. It rarely operates with more than a few occupants at a time and can take over an hour to schedule. Stops needs improvements (see bus stop outside La Brisas). App for transport needs improvement. Often inaccurate and incapable of scheduling The bus stops at stock island for the bus driver to take a break and the entire bus gets kicks off to sit in the hot sun for 30 minutes is ridiculous. The break for the driver should be at the end of the line Stop putting led display bus stops along roadways, they are ridiculously bright at night and distracting to drivers. Stop catering to the dramatic cyclists in this town, they are the minority. Duval Loop is not accurate. One bus. Not 20 minutes apart.

6/2/2024 9:41 AM

5

6/1/2024 11:34 PM

6

6/1/2024 6:27 PM

6/1/2024 12:24 AM

7

8

5/31/2024 8:56 PM

9

More frequency. Info at stops.

5/31/2024 3:07 PM

10

Actual schedules and reliable service for people who live in newtown to get downtown to support local businesses

5/30/2024 1:23 PM

11

Remove crosswalks at mid intersections

5/30/2024 1:14 PM

5/30/2024 12:19 PM

12

No shade- got burned while waiting Trash everywhere- Need a better type of trash can with a lid (even recycling) Narcan and other mental health resources on the bus- seems that people who are mentally ill often have to resort to the bus. Narcan would be appropriate Water stations- no plastic involved, bring back the water fountain.

APPENDIX — Transit Development Plan FY 2025–2034

Page 211

13

Make the Duval Loop buses recognizable!

5/30/2024 9:34 AM

14

App fixes/improvements

5/30/2024 9:33 AM