Key West Transit Development Plan FY2025-2034

4.6 Phase II In-Person Outreach

4.6 Phase II In-Person Outreach Following the Phase I Onboard Survey, Online/Social Media Outreach efforts, and Stakeholder interviews conducted between February and March 2024, the Phase II Online/Social Media outreach survey became available to the public from May 15 to June 15, 2024. The survey was offered in English, Spanish, and Haitian-Creole. The Phase II survey focused on the Key West Intermodal Facility (KWIC), a capital improvement initiative by KWT. As the KWIC Feasibility Study approached completion, public feedback was sought regarding desired amenities for the project. Respondents were also encouraged to provide additional comments through an open-ended question in the survey. To engage the community, handout cards were distributed by the survey team at bus stops, on buses, at the Key West Farmers Markets, City Hall, and various community agencies. These handouts, shared during the stakeholder focus group meeting on May 23, 2024, included a QR Code linking to the survey. This allowed the public to conveniently access the survey and share their feedback. Additionally, the project team actively participated in the Key West Truman Market on May 23rd, engaging with local vendors, residents, and visitors. During this time, the survey was administered on all Key West Transit services from May 23rd to May 26th. For the Phase II survey, the public was asked to rank the proposed service and capital improvements identified in the previous survey and public outreach efforts. A total of 226 respondents completed the Phase II survey. The survey asked for the level of support for potential capital and service improvements. These include 30-minute service on Lower Keys, expanded service hours on Workforce, more availability for Key West rides, expanded service hours for Duval Loop, and bus stop improvements. The majority of respondents showed strong support for these improvements.

Factors Affecting Transit Use: When discussing the factors that influence transit use, there were several predominant elements. A good reputation for the transit system was cited as crucial, as it encourages ridership and builds trust among passengers. Awareness was cited as very important; clear communication about available services to ensure potential riders know what options are accessible to them. Convenient schedules and accessible routes enhance the overall experience, making it easier for people to use the system. Additionally, knowledge about the service, its benefits, and how to utilize it effectively contributes to increased ridership. The availability of transit options and service hours of operation will ensure that services meet the community’s needs. Reliability was cited by the focus group to During the focus group meeting, participants shared insights on several aspects of Key West’s transit system. Some expressed interest in a people mover system, while others emphasized the need to reintroduce regular routes and extend service hours into the evening. The idea of a monorail system was also discussed. Participants highlighted the importance of swift implementation and suggested exploring smaller, electric vehicles. Consistency issues with Key West Rides were acknowledged, and participants stressed the need for education on effective service utilization across all age groups. The desire for dedicated funding sources and the return of Pink Duval loop buses was mentioned. Engaging citizens in shaping the future of transit and providing training workshops for new services were also discussed. Finally, some participants proposed cutting out certain stops to enhance frequency, emphasizing the importance of county-wide participation in transit planning. play a significant role in transit ridership. Other Comments or Observations:

Transit Development Plan FY 2025–2034

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