Key West Transit Development Plan FY2025-2034

Appendix D: Public Involvement Activities

City of Key West 10-Year Transit Development Plan - Phase II Survey City of Key West 10-Year Transit Development Plan - Phase II Survey

Phase II | Data

Q2 Please provide any additional comments about improvements you would like to see for Key West Transit: Na 5/29/2024 9:28 PM At minimum, provide shelters until the bus issues are worked out. Look into leasing space on the Truman CVS lot. 5/29/2024 7:42 PM

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Answered: 89 Skipped: 143

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Bus stops definitely need to be improved. At least with some shade or a more clear indication of a bus stop area.

5/29/2024 6:53 PM

# 24

RESPONSES The more bus service the better

DATE 5/29/2024 1:15 PM

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Have direct routes don’t pick me up on opposite side of Roosevelt and drive me thru New Town when I’m trying to get Downtown. Wastes my time. I got off the bus and took a taxi. I think the duval loop should have one that goes east and west and one that goes north and south. It was so much better before it was expanded. Please make improvements for locals. The Duval Loop is not a locals friendly transportation. Why are our tax dollars supporting tourists? Considering the cost of living and parking costs downtown for all those to far to bike, especially though the hot months, I think added public transportation would be an incredible way to alleviate a lot of stress as well as safety issues Let folks know what’s available! Loved here 6 months before I discovered lows keys shuttle Hours of operation posted on social media Branding on the Duval loop. Actual availability with key west rides Better bus stops with informational signage for folks without ability to use cell phones (like my 83 yo dad) Less wait times for Key West Rides and more efficient route planning. It rarely operates with more than a few occupants at a time and can take over an hour to schedule. Stops needs improvements (see bus stop outside La Brisas). App for transport needs improvement. Often inaccurate and incapable of scheduling Would love for the key west rides app to be more accurate I hate it when I board on college road across from the golf course to loop to the other side of college road to the transportation center and then sit through a driver’s break. How did that ever become a thing? Just communicate the ride is ending and I’ll wait the 20 minutes in my air conditioning and board at the transportation center instead. Stop spending my tax money on stupid stuff I don’t use. I’m tired of seeing empty buses running all the time. We’re a 2x4 mile island. Stop taking more and more of my money in taxes and fees and parking tickets and expanding these unused, unwanted services for people who barely pay any taxes. And stop making me feel like an idiot because I don’t ride a bicycle. KW Transit needs to focus on other things Duval Loop is not accurate. One bus. Not 20 minutes apart. The bus stops at stock island for the bus driver to take a break and the entire bus gets kicks off to sit in the hot sun for 30 minutes is ridiculous. The break for the driver should be at the end of the line Stop putting led display bus stops along roadways, they are ridiculously bright at night and distracting to drivers. Stop catering to the dramatic cyclists in this town, they are the minority.

6/5/2024 8:43 PM 5/29/2024 11:42 AM

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6/5/2024 7:57 PM 5/29/2024 11:19 AM

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6/4/2024 9:18 AM 5/29/2024 11:02 AM 6/2/2024 9:41 AM

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4

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6/1/2024 11:34 PM 5/29/2024 10:45 AM

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5/29/2024 10:18 AM

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6/1/2024 6:27 PM

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6/1/2024 12:24 AM 5/29/2024 9:58 AM

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5/31/2024 8:56 PM

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More frequency. Info at stops. Enforcing the safety rules and regulations, like it’s done on the mainland.

5/31/2024 3:07 PM 5/29/2024 9:54 AM 5/29/2024 8:25 AM 5/30/2024 1:23 PM 5/27/2024 10:06 AM 5/30/2024 1:14 PM 5/26/2024 4:26 PM 5/30/2024 12:19 PM 5/26/2024 3:32 PM

Actual schedules and reliable service for people who live in newtown to get downtown to support local businesses Places to leave cars to take bus into town Closer stops at major hotel locations.

Remove crosswalks at mid intersections It would be nice to have another bus that goes up to the Airport.

No shade- got burned while waiting Trash everywhere- Need a better type of trash can with a lid (even recycling) Narcan and other mental health resources on the bus- seems that people who are mentally ill often have to resort to the bus. Narcan would be appropriate Water stations- no plastic involved, bring back the water fountain. The on Demand service needs much improvement. This service sucks. Too many times trying to book a bus and it's telling you they're high in Demand and if you does get through is nearly a hour wait time. Much much improvement on this.

13 36 37 14

Make the Duval Loop buses recognizable! Que puedan llevar bicicletas

5/30/2024 9:34 AM 5/26/2024 2:33 PM 5/26/2024 2:30 PM 5/30/2024 9:33 AM

APPENDIX — Transit Development Plan FY 2025–2034

Page 213

Accessibility

App fixes/improvements