Key West Transit Development Plan FY2025-2034

70

Shelter the bus stops, it’s basically inhuman to expect people to stand in the sun for a bus that basically doesn’t run on time Would like to see more availability for seniors traveling to and from Senior Citizens Plaza on Kennedy Drive. That route was eliminated and sorely missed!

5/16/2024 8:49 AM

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5/16/2024 8:37 AM

Appendix D: Public Involvement Activities

72

City of Key West 10-Year Transit Development Plan - Phase II Survey i feel like the KW bus system is lacking regular routes. the community that uses it is often left standing and waiting. there is little service to bahama village where most seniors need the rides to the grocery stores (ive heard that some cant or have trouble using an app) there is no regular loops any more that were helpful but the workforce loop is nice. Greater buses in both the start and end times for a large portion of the workforce to reduce wait times which affects arrival times for those working the typical 7a-5p jobs have more patrolling of the areas that have become meeting places for those non-contributing community members who harass and intimidate transit riders. Q2 Please provide any additional comments about improvements you would like to see for Key West Transit: 5/16/2024 7:29 AM 5/16/2024 8:20 AM 5/16/2024 8:01 AM

Phase II | Data

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74

Answered: 89 Skipped: 143

75

Return to normal route scheduling!

5/16/2024 6:45 AM

5/15/2024 11:20 PM

76

More access for handicapped people

# 77

RESPONSES More Stops in midtown

DATE 5/15/2024 10:55 PM

1 78

Have direct routes don’t pick me up on opposite side of Roosevelt and drive me thru New Town when I’m trying to get Downtown. Wastes my time. I got off the bus and took a taxi. I love the on- demand feature and being able to track the bus. The Duval loop needs 2 busses to increase ridership as it's too long to wait 30 min. Loop signage is not that great. Why do we have unmarked busses in service?? Loop should cost $1 to off-set costs. Why are taxpayers paying for tourists? Let folks know what’s available! Loved here 6 months before I discovered lows keys shuttle Branding on the Duval loop. Actual availability with key west rides Better bus stops with informational signage for folks without ability to use cell phones (like my 83 yo dad) Less wait times for Key West Rides and more efficient route planning. It rarely operates with more than a few occupants at a time and can take over an hour to schedule. Stops needs improvements (see bus stop outside La Brisas). App for transport needs improvement. Often inaccurate and incapable of scheduling Duval loop needs 15 min pick ups. Like it originally was. Free for Locals. A shuttle to the early voting location now that the County has moved it out of Old Town. A type of Park & Ride owned by the KWTD that would help alleviate traffic into Key West. Possible shuttle service or like Key West Rides that port those visitor's into the City to their destinations. The bus stops at stock island for the bus driver to take a break and the entire bus gets kicks off to sit in the hot sun for 30 minutes is ridiculous. The break for the driver should be at the end of the line Stop putting led display bus stops along roadways, they are ridiculously bright at night and distracting to drivers. Stop catering to the dramatic cyclists in this town, they are the minority. Anything that helps employees get to and from work throughout the day and night and keeps inebriated rivers from behind the wheel will be good for Key West and all the Keys Would be great if we had a public transportation that is easily available and at a time when you need it, most of the time it's impossible to get from the Historic Seaport to Newtown and Airport Hours of operation posted on social media Duval Loop is not accurate. One bus. Not 20 minutes apart. Continue to support the live-tracking app for all routes. Actual schedules and reliable service for people who live in newtown to get downtown to support local businesses Love the idea of key west rides but have trouble getting a ride in a reasonable time. Make the buses run on schedule, if you can't do that then why have a bus service at all Remove crosswalks at mid intersections No shade- got burned while waiting Trash everywhere- Need a better type of trash can with a lid (even recycling) Narcan and other mental health resources on the bus- seems that people who are mentally ill often have to resort to the bus. Narcan would be appropriate Water stations- no plastic involved, bring back the water fountain. 6 / 15 Great service just needs to be more consistent and reliable. More frequency. Info at stops.

6/5/2024 8:43 PM 5/15/2024 6:29 PM

2 79

6/5/2024 7:57 PM 5/15/2024 5:55 PM

3

6/4/2024 9:18 AM 5/15/2024 5:53 PM 6/2/2024 9:41 AM 5/15/2024 4:26 PM

80

4

81

5 82

6/1/2024 11:34 PM 5/15/2024 3:44 PM

83

5/15/2024 3:02 PM

6

6/1/2024 6:27 PM 5/15/2024 2:10 PM 6/1/2024 12:24 AM 5/15/2024 2:09 PM

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7

85

5/31/2024 8:56 PM 5/15/2024 1:58 PM

8 86

9

5/31/2024 3:07 PM 5/15/2024 1:48 PM 5/30/2024 1:23 PM 5/15/2024 1:43 PM

10 87 88

11 89

5/30/2024 1:14 PM 5/15/2024 1:42 PM

12

5/30/2024 12:19 PM

APPENDIX — Transit Development Plan FY 2025–2034 5/30/2024 9:34 AM

13

Make the Duval Loop buses recognizable!

Page 218

14

App fixes/improvements

5/30/2024 9:33 AM