Key West Transit Development Plan FY2025-2034

tracking, the estimated arrivals at the stops is a great help. It would be very helpful if the announcing of the stop numbers was automated as only some drivers do it. Also expand the 2 bus hours past 6 pm. Pay with google pay/apple pay on buses. Or contactless cards. The online ticketing system isn't useful for tourists either as you need to have a US phone number to register. Helping tourists to get around by public transport will encourage them to visit more keys, not just key west. Key West is all about the nightlife, and KW transit is useless both for workers and hotel guests. More bike lanes, need to be wide enough for tricycles please. The older people I know prefer tricycles to bikes City of Key West 10-Year Transit Development Plan - Phase II Survey Q2 Please provide any additional comments about improvements you would like to see for Key West Transit: 5/24/2024 6:12 PM 5/24/2024 5:58 PM better signage to show routs and wait times. 5/24/2024 10:37 AM

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Appendix D: Public Involvement Activities 5/24/2024 7:39 PM

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Phase II | Data

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5/23/2024 2:09 PM

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Rentable scooters and/or bikes around town (lime scooters in Charlotte nc for example)

Answered: 89 Skipped: 143

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More Park & Ride. A bus stop at the new apartments on College Rd.

5/23/2024 6:30 AM

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5 / 15 Yeah I'm going to talk well although I do have transportation here it's easier to use the common transportation to avoid parking so I depend on Keys Transit and sometimes it takes up to an hour for them to even get to me like what is even the use I can walk there in 20 minutes very frustrating Improvement for those with disabilities and those who struggle to afford transportation. As a case worker I see many homeless stuck here when they’d rather leave bc they can’t afford to leave. I see many who can’t get to dr appts. Many who can’t use the bus app bc they don’t The bus stops at stock island for the bus driver to take a break and the entire bus gets kicks off to sit in the hot sun for 30 minutes is ridiculous. The break for the driver should be at the end of the line Stop putting led display bus stops along roadways, they are ridiculously bright at night and distracting to drivers. Stop catering to the dramatic cyclists in this town, they are the minority. More frequency. Info at stops. Actual schedules and reliable service for people who live in newtown to get downtown to support local businesses City of Key West 10-Year Transit Development Plan - Phase II Survey have a phone… many who can’t use the bus bc of limited mobility. Help them help themselves! I love the Duval loop, more advertising for this to tourists would be a benefit to Key West. Love the on-demand bus service I don’t like Key West Rides at all. It’s not reliable at all. Too many times I get the message “not available”. I live at the Senior Citizen Plaza and use a mobility scooter. My battery is limited so I don’t use the shuttle for grocery shopping because I don’t always have an hour’s worth of battery to wait. I live alone and usually don’t have a long list to buy. Remove crosswalks at mid intersections No shade- got burned while waiting Trash everywhere- Need a better type of trash can with a lid (even recycling) Narcan and other mental health resources on the bus- seems that people who are mentally ill often have to resort to the bus. Narcan would be appropriate Water stations- no plastic involved, bring back the water fountain. Make the Duval Loop buses recognizable! We need the original bus route back. Like Red, Blue, Green and Orange routes and also Purple and Gold Express routes. RESPONSES Have direct routes don’t pick me up on opposite side of Roosevelt and drive me thru New Town when I’m trying to get Downtown. Wastes my time. I got off the bus and took a taxi. More/better bike lanes and bike safety. As well as pedestrian Key West Rides has been an absolute failure, largely because of the inconsistency of the bus service. This survey itself is biased because of the lack of options, such as regularly scheduled bus service. Let folks know what’s available! Loved here 6 months before I discovered lows keys shuttle Can we get a website that actually works?? I frequently ride the loop with my 4 small children and it's unbelievably frustrating to stand on the sun along a busy road in the heat with little toddlers waiting 30+ minutes for the bus. Branding on the Duval loop. Actual availability with key west rides Better bus stops with informational signage for folks without ability to use cell phones (like my 83 yo dad) Less wait times for Key West Rides and more efficient route planning. It rarely operates with more than a few occupants at a time and can take over an hour to schedule. Stops needs improvements (see bus stop outside La Brisas). App for transport needs improvement. Often inaccurate and incapable of scheduling Frequent is key. And later service. Menos tiempo de esperar para tomar los buss Hours of operation posted on social media No cars on Duval Make a schedule visible on each bus stop Duval Loop is not accurate. One bus. Not 20 minutes apart.

5/22/2024 11:46 PM

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DATE

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5/21/2024 3:37 PM 6/5/2024 8:43 PM

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5/20/2024 10:57 AM 6/5/2024 7:57 PM 5/18/2024 9:10 AM 6/4/2024 9:18 AM 6/2/2024 9:41 AM 5/17/2024 9:38 PM

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6/1/2024 11:34 PM

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5/17/2024 2:50 PM

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5/17/2024 12:35 PM 6/1/2024 6:27 PM 5/17/2024 12:31 AM 6/1/2024 12:24 AM 5/16/2024 7:18 PM

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5/16/2024 6:50 PM 5/31/2024 3:07 PM

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5/30/2024 1:14 PM 5/16/2024 1:16 PM 5/30/2024 12:19 PM

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APPENDIX — Transit Development Plan FY 2025–2034 5/30/2024 9:34 AM

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5/30/2024 9:33 AM 5/16/2024 12:53 PM

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App fixes/improvements Bring back regularly scheduled bus routes. Extend them to midnight or 1:00 AM.